Negligence verdict secured by Hay & Kilner against asset protection firm over care home fees

Negligence verdict secured by Hay & Kilner against asset protection firm over care home fees

Tom Whitfield, Partner in the Commercial Litigation Team, has successfully proved negligence against defendants Countrywide Tax and Trust Corporation Limited (CTTC) in a case involving a family home and payment of care home fees.

And he is now advising anyone else who may have been badly advised by CTTC to investigate whether they also have a negligence case to bring.

CTTC, who promote themselves as specialists in asset protection, were proved negligent in implementing their professional recommendations to the Claimants and subsequently left them open to paying costs for care home fees.

The case centered around a Gateshead home, which was solely and legally owned by Mr C.

CTTC had advised the ownership should be jointly transferred to his wife, Mrs C, and that the house should then be placed into Probate Trusts in order to make the management of their affairs on death easier with the added benefit that it may protect the asset from anticipated care home fees.

However, CTTC negligently prepared documents and when the property was put into the Probate Trusts only that half of the property belonging to Mr C was transferred. This left Mrs C with assets amounting to half the value of the house and therefore liable to pay care home fees.

The Claimants, who are the Trustees of the Probate Trusts, are the daughter and grandson of Mr and Mrs C, and have been awarded over £100,000 in compensation.

Tom Whitfield says: “This case demonstrates the importance of receiving trusted legal assistance when making significant financial decisions like estate planning.

“The letter of claim was issued to CTTC in 2020 and we’re very pleased to have successfully demonstrated their negligence on behalf of our clients.

“By putting a home into trust, it is possible that it no longer qualifies as an asset and, as £23,000 is the asset threshold for payment of care home fees, home ownership has far-reaching financial implications for many people.

“CTTC is a company that markets itself as wealth protection specialists and they fought this claim tooth and nail.

“If anyone else has been let down by them, we strongly advise they should speak to us.”

Tom Whitfield has over 20 years’ litigation experience and specialises in Professional Negligence and Dispute Resolution.

Get in touch with Tom to find out how he can help you.

Expert commentary & updates

Evict first, pay later: The true cost of taking the law into your own hands
Beth Donaldson and Kati Savtsenko, from our Property Disputes Team, explain how taking the law in your own hands as a landlord can have extensive damages.
Murphy v Maguire: Section 21’s brief reprieve cut short
What did Murphy v Maguire mean for Section 21 notices? Beth Donaldson and Kati Savtsenko, from our Property Disputes Team, outline the latest property litigation update and its implications for landlords and tenants.
The small print gets bigger: New tenant information regulations
What are the new tenant information regulations for commercial property? Beth Donaldson and Kati Savtsenko. from our Property Disputes Team, outline key requirements and how they affect landlords and tenants in the UK.
Resolving real estate disputes and managing risk
Amandeep Dhillon, from our Property Disputes Team, explains how real estate disputes can be resolved and how property owners can manage legal risk with expert strategies.
Renters Rights Act 2025: What landlords and tenants need to know
Beth Donaldson, from our Property Disputes Team, explains the Renters’ Rights Act 2025, its key changes for landlords and tenants, and what you need to know ahead of implementation.
Getting to know Amandeep Dhillon
Get to know Amandeep Dhillon, from our Dispute Resolution Team, including his experience, focus areas and approach to resolving real estate disputes.
Commercial Litigation and Dispute Resolution expert joins Hay & Kilner
Hay & Kilner welcomes a commercial litigation and dispute resolution expert to its team, strengthening the firm’s capability to support complex legal disputes with specialist expertise.

You may also need advice on

Professional Negligence

At Hay & Kilner we have a strong reputation for handling professional negligence claims against a variety of professionals and recovering financial compensation if appropriate.

Dispute Resolution

With one of the largest teams in the North East and a wealth of experience across a wide range of disputes and sectors, we get involved at the onset to help resolve the matter at an early stage saving you valuable time and money, helping you mitigate risk to reputation and maintaining valuable relationships settled.

Leave us a message

Send us your query and we will be back in touch as soon as possible.

For the latest insights, updates and events join our mailing list

Extra small
Log into Panel

‘Hay & Kilner’ and ‘Hay & Kilner Law Firm’ are both trading names of Hay & Kilner LLP, a limited liability partnership registered in England & Wales with registered number OC418767. Our registered office is at The Lumen, St James' Boulevard, Newcastle Helix, Newcastle upon Tyne NE4 5BZ and we are authorised and regulated by the Solicitors Regulation Authority (Authorisation number 643191). We use the word ‘partner’ to refer to a member of Hay & Kilner LLP. A list of the members is available at our registered office.